JBC Plumbing Privacy Policy

Effective Date: [1/1/2024]

1. Introduction

Welcome to JBC Plumbing! This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our services.

2. Information We Collect

   2.1 Personal Information

   We may collect personal information such as:

   • Contact details (e.g., name, email address, phone number)
   • Account information (e.g., username, password)
   • Billing and payment details
   • Communication preferences

   2.2 Usage Information

   We gather information about how you interact with our services, including:

   • Log data (e.g., IP address, browser type, pages visited)
   • Device information (e.g., device type, operating system)
   • Usage patterns and preferences

   2.3 Cookies and Similar Technologies

   We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our services
• Processing transactions and billing
• Responding to inquiries and support requests
• Sending relevant updates and promotional communications
• Analyzing usage patterns for service optimization

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers for specific purposes, such as payment processing or customer support.

6. Your Choices

   6.1 Opt-Out

   You have the right to opt-out of promotional communications. You can manage your communication preferences through the settings in your account or by contacting us.

   6.2 Access and Correction

   You can access and update your personal information by logging into your account. For assistance, please contact us.

7. Children’s Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us, and we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other means.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us via any intake form.

Privacy Policy for Texting Services:

At JBC Plumbing, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect through our texting services, how we use and safeguard that information, and your rights regarding your personal data.

Information We Collect:

• We may collect personal information, such as your name, phone number, and any other information you choose to provide when you opt-in to our texting services.
• We also collect data related to your interactions with our texts, including message delivery, responses, and any other actions taken.

How We Use Your Information:

• Your personal information is used solely for the purpose of providing you with our texting services, including sending updates, notifications, promotions, or other relevant information.
• We may also use aggregated and anonymized data for analytical purposes to improve our services and enhance user experience.

Data Security:

• We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• Despite our efforts to ensure data security, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Retention:

• We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights:

• You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving our texts by following the instructions provided in the messages.
• If you have any questions, concerns, or requests regarding your personal data, please contact us using the information provided below.

Changes to This Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

Contact Us:

• If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact JBC Plumbing at [jb*****************@gm***.com].

By opting into our texting services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.